Executive coaching outcome research leans on case studies and self-report; few studies measure organizational effects

Type
Research
Evidence
Illustrative · not evidence of effect
Design
Systematic review or meta-analysis (synthesis)
Source read
Full text
Sample
110 peer-reviewed outcome studies published up to December 2016
Year
2018
Peer review
Peer-reviewed journal article (read as the accepted manuscript; page numbers refer to that manuscript)
Last updated
2026-10-24 00:00:00 -0400 EDT

About this grade: Case studies are the most common design among the 110 studies (44), so under the synthesis rule this review grades Illustrative for effect claims. Its value is as a map of how outcomes are measured, not as proof that coaching works.

A systematic review of 110 peer-reviewed executive coaching outcome studies finds more than 70 reported outcomes, mostly from case studies and self-reports, with few studies looking at organizational results or social context.

Finding

What the study measured

Of 110 studies, 44 were case studies and 15 were experimental, quasi-experimental or randomized. Most focused on coachees (69 studies); three focused on organizational outcomes and four covered coachee, coach and organization together. The studies reported more than 70 positive outcomes in 11 categories; 16 reported negative or mixed outcomes. More than half (60) gave little or no consideration to social context, and many relied only on coachee or coach self-report.

Authors' interpretation

What the authors conclude

The authors conclude that methodological rigour and sensitivity to context matter equally in executive coaching outcome research. They doubt return on investment as an organizational measure, suggest alternatives such as customer service, project management, productivity and quality measures, and recommend triangulating data sources, longitudinal designs and understanding the client organization before coaching.

Our commentary

consultants.coach editorial view

This review speaks directly to the question of how to show impact. Its message for practitioners is to triangulate: combine the coachee's view with supervisor or stakeholder ratings and a small number of operational measures the sponsor already tracks, rather than relying on an ROI figure. The review does not show how well coaching works; it shows how thin and self-reported much of the evidence base was up to 2016.

Study details
Question typeexploration or theory
Population and settingExecutive coaching by external coaches working with organizations; Organizations; multiple countries and sectors
InterventionExecutive coaching
ComparisonNot applicable (qualitative systematic review)
Follow-upNot applicable
OutcomesMore than 70 reported positive outcomes in 11 categories; Negative or mixed outcomes (pitfalls)
MeasuresMostly coachee and coach self-report; Some supervisor and multi-stakeholder ratings; Two ROI studies
Effect size and uncertaintyNot applicable: a qualitative review that does not pool or compare effect sizes.
LimitationsDoes not quantify effectiveness or compare outcome strength; inclusion decisions for single-method and self-reported studies were debated; positive results may still be biased; no consensus on evaluating qualitative studies.
Funding and conflictsNo funding or conflict statement found in the accepted manuscript.
ReplicationNot applicable (review).
Source reuse termsAccepted manuscript CC BY-NC-ND 4.0 (Oxford Research Archive); published version © Elsevier.

Figures reported, with their location in the source

Read the source

Athanasopoulou, A., & Dopson, S. (2018). A systematic review of executive coaching outcomes: Is it the journey or the destination that matters the most? The Leadership Quarterly, 29(1), 70–88. https://doi.org/10.1016/j.leaqua.2017.11.004

Verification record
Status
human-verified
Access level
full-text
Date accessed
2026-10-24
Tool-checked
2026-10-24
Automated retraction check
2026-10-24: Crossref record has no update, correction or retraction notices (Crossref carries Retraction Watch data). Owner to confirm.
Human-verified
2026-10-24
Retraction status
none-found (checked 2026-10-24); Owner check: "Retraction check: r-0006, none-found"
Last reviewed
2026-10-24

How to cite this entry

consultants.coach. (2026). Executive coaching outcome research leans on case studies and self-report; few studies measure organizational effects (Entry r-0006, version 2026-10-24 00:00:00 -0400 EDT). https://consultants.coach/research/r-0006/

Original source: Athanasopoulou, A., & Dopson, S. (2018). A systematic review of executive coaching outcomes: Is it the journey or the destination that matters the most? The Leadership Quarterly, 29(1), 70–88. https://doi.org/10.1016/j.leaqua.2017.11.004

Download BibTeXDownload RIS

Change log

Last updated:

  • : First published after human verification.

Topics